AiExamRadar ("we", "us", "our") is operated by AiExamRadar. This Privacy Policy explains what personal data we collect, why we collect it, and how you can exercise your rights. We are committed to complying with the Digital Personal Data Protection (DPDP) Act 2023 and applicable Indian data protection law.
1. Data We Collect
When you use AiExamRadar, we may collect the following categories of personal data:
- Account data: Name, email address, and password (hashed) when you register.
- Google OAuth data: Google account ID, name, and email if you sign in with Google.
- Job alert preferences: Email address, selected exam categories, state preferences, and alert frequency when you subscribe to job alerts.
- AI chat messages: Messages you send to our AI assistant (powered by Anthropic Claude). These are stored for session continuity and sent to Anthropic's servers for processing.
- Usage and technical data: IP address (used for geo-personalisation and security), browser type and version, pages visited, referring URLs, and timestamps.
- Login history: Date, time, and device/browser information for each login.
- Payment data: Razorpay order IDs and payment IDs for premium subscription purchases. We do not store card numbers or banking credentials — these are handled entirely by Razorpay.
- Push notification tokens: Device tokens if you enable browser push notifications.
- Two-factor authentication secrets: Encrypted TOTP secrets if you enable 2FA.
- Contact form submissions: Name, email, and message content.
- Cookies and local storage: Session identifiers, theme preference, consent status, and popup display state.
2. Why We Collect This Data
- To provide and personalise government job listings, results, and admit card notifications.
- To send job alert emails matching your preferences.
- To operate the AI chat assistant and improve its responses.
- To process premium subscription payments.
- To maintain account security (login history, 2FA).
- To analyse site traffic and improve user experience (via Google Analytics 4 and Microsoft Clarity).
- To display relevant advertisements (Google AdSense).
- To respond to your contact form enquiries.
3. Third-Party Services
We use the following third-party services which may receive your data:
- Google Analytics 4 — website traffic analytics. Data is processed by Google LLC.
- Microsoft Clarity — session recording and heatmaps. Data is processed by Microsoft.
- Google AdSense — display advertising. Google may use cookies to serve personalised ads.
- Razorpay — payment processing for premium subscriptions. Governed by Razorpay's Privacy Policy.
- ip-api.com — IP geolocation to show relevant state-specific jobs. Only called after you accept cookies.
- Anthropic Claude API — powers our AI chat tool. Messages you send to the AI assistant are transmitted to Anthropic's servers. Anthropic's Privacy Policy applies to this data.
- Google OAuth — optional sign-in with Google. Governed by Google's Privacy Policy.
We do not sell your personal data to any third party.
4. Cookies
We use essential cookies (session management, security), preference cookies (theme/dark mode), and analytics cookies (Google Analytics, Microsoft Clarity). You can manage cookie preferences via the consent banner shown on your first visit. Withdrawing consent for analytics cookies will stop new data collection but will not delete data already collected.
5. Data Retention
- Active accounts: Retained for as long as your account is active.
- Deleted accounts: Personal data purged within 30 days of account deletion.
- AI chat sessions: Stored for 90 days, then automatically deleted.
- Login history: Retained for 6 months.
- Contact form messages: Retained for 12 months.
- Payment records: Retained for 7 years as required by Indian tax law (GST compliance).
6. Your Rights Under the DPDP Act 2023
As a data principal under the Digital Personal Data Protection Act 2023, you have the following rights:
- Right to access: Request a summary of the personal data we hold about you.
- Right to correction: Request correction of inaccurate personal data.
- Right to erasure: Request deletion of your account and personal data via Dashboard → Account Settings → Delete Account. Deletion requests are processed within 30 days.
- Right to withdraw consent: Withdraw consent for analytics cookies or job alert emails at any time. Withdrawal does not affect data processed before withdrawal.
- Right to grievance redressal: Raise a complaint with our Grievance Officer (see Section 8).
7. Children's Data
AiExamRadar is intended for users aged 18 and above. Government job eligibility in India requires candidates to be at least 18 years old. We do not knowingly collect personal data from anyone under 18. If you believe a minor has registered, please contact us and we will delete the account promptly.
8. Grievance Officer
For data-related grievances, requests, or questions, please contact:
- Name: Grievance Officer, AiExamRadar
- Email: privacy@aiexamradar.com
- Response time: We will acknowledge your request within 48 hours and resolve it within 30 days.
9. Security
We use industry-standard security measures including HTTPS/TLS encryption, hashed passwords (bcrypt), and secure session management. However, no internet transmission is 100% secure. Please use a strong password and enable 2FA for additional protection.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be notified via email or a prominent notice on the site. Continued use after changes constitutes acceptance of the updated policy.
11. Contact
For general privacy-related queries, contact us at our contact page or email privacy@aiexamradar.com.